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Compliance Assistant

EAS Management Software

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Compliance Assistant

Compliance Assistant EAS management software by Trilithic.
Simplifying FCC EAS compliance through automation
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  • Automates maintenance of EAS
  • Automatically generates EAS compliance reports
  • Automatically checks logs for errors and missing events
  • Automatically emails logs and discrepancy reports

The Compliance Assistant™ software simplifies EAS compliance by automating many of the common routines required by the FCC. Designed to maintain, analyze, and distribute EAS logs, discrepancy reports, and analysis reports from Trilithic’s EASy series EAS systems; this EAS management tool substantially decreases the time spent maintaining your emergency alert system and reduces the need to manually check the logs. Once configured, Compliance Assistant performs all of these operations automatically on each EASy system. A scheduled daily or weekly report is generated and automatically e-mailed to let the users know the status of all EASy units in the field. This eliminates uncertainty of whether the logs were gathered, analyzed, and distributed, giving the user peace of mind that there are no willful infractions of FCC rules. One person can administer EAS compliance and manage overall system integrity for an entire group.

Powerful Reporting

Compliance Assistance generates reports that make up the bulk of the FCC required administration documents for EAS. It performs complete weekly and monthly analyses of logged events via Ethernet/IP or telephone for each EASy system on the IP network. It creates reports, highlighting regulatory failures (failure to comply with FCC regulations) and regulatory successes, as well as indicators of potential failures and discrepancies in each set of downloaded logs.

Troubleshooting Tips and E-Mail Notification

For ease of compliance this EAS management software also creates a troubleshooting guide if inbound EAS test message failures occur or other possible problems are discovered. Once these reports are created, the software will automatically e-mail the troubleshooting guide or other user-defined information and reports to the appropriate people.

Multi-Site Licensing

Compliance Assistant is available in multiple station/system licenses, from three to 512 stations/systems. An unlimited license is also available.

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Warranty

EAS Warranty & Return Service

Trilithic’s warranty policy for Emergency Alert Systems (EAS) Equipment extends for two (2) years from the date of shipment, If covers mistakes or deficiencies in materials and workmanship.

Exclusions from coverage are for any of the following events occurring after the product has

  • Defects or damage resulting from improper operation, storage, misuse or abuse, accident or neglect
  • Contact with liquid or extreme humidity, sand or any comparable substance, or extreme heat
  • Use of the product for any use other than those prescribed in the Trilithic operating manual for EAS equipment
  • Damage resulting from service or modifications performed by a person or firm other than Trilithic, In. or those authorized by Trilithic, Inc. to perform such service on EAS equipment, including, but not by way of limitation, any such damage resulting from installation, testing or other adjustments to hardware or software, and damage resulting from the use of accessories or peripherals not authorized by Trilithic, Inc. for use in and with its EAS equipment.

In The Event of Product Failure

If the EAS product is diagnosed as having failed for reasons other than the exclusions listed above, please call 888-895-7629 and request an RMA (Return Merchandise Authorization) number.

All returned merchandise must have the symptom clearly identified in writing, signed by the authorized representative of the sender and attached to the failed product. All returned merchandise must bear the RMA Number clearly marked in large numerals on the outside of the shipping carton.

All such failed products must be shipped to: Trilithic, Inc. 9710 Park Davis Drive, Indianapolis, IN 46235

EAS products returned without an RMA number clearly marked are subject to a twenty percent (20%) processing fee.

Extended Hardware Warranty

Trilithic, Inc. offers an optional EAS warranty period extension of two (2) years on materials and five (5) years on workmanship from the expiration of the original warranty period. This option must be exercised at the time of the original product purchase.

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